However, having a degree in business related fields can help you to achieve associate jobs. But she didn’t and if you do something embarrassing you should carry on too – that is what I tell myself anyway! If I feel confident about the way I look, it is more likely that I will deliver an excellent presentation. You have to define what success means to you. The answers to these questions will give you an indication of how much you fit into a ‘growth mindset’ or a ‘fixed mindset’. We are in a role that does require organisational skills, remembering lots of detail and making our Executive’s success. There is a sense of triumph that I feel at the end of every presentation, and I’m pleased that I have managed, in the main, to overcome my fear of public speaking. If someone doesn’t see your value, you don’t need to seek their approval. Because an executive assistant may be required to make actions for their boss, skills in leadership, critical thinking and organization are three general attributes that employers look for. Often by collaborating, you can increase each other’s confidence, competitiveness and willingness to give new things a try. work management including planning, prioritizing and organizing tasks to effectively meet deadlines and achieve specific results . However, without fault and the room to make mistakes, how are we expected to grow in our career and our roles? By having every member of staff thinking in an enterprising way and being more commercially minded, it is possible to stand out above the competition. Retrieved from https://study.com/executive_assistant_skills.html. Earn Transferable Credit & Get your Degree. This comes from looking at your day to day successes, what did you achieve, how did you grow, and what did you learn? You work with Executive’s who for all intense and purposes, successful people. Why hide deficiencies instead of overcoming them? Good Example. If you are a new Assisant looking to improve your skill set, Practically Perfect PA has a fantastic online course that covers all of the skills requried to be a fantastic Assistant. This style is particularly useful for building team harmony or increasing morale. So, where do we start to develop an Assistant growth mindset? I always try to turn up at an event looking my very best. So you need to go into your interview having prepared answers that clearly show you demonstrating these qualities. And why seek out the tried and true, instead of experiences that will stretch you? Whatever it is don’t worry that the audience are going to notice because they won’t, they will be concentrating on what you are saying. For example, you may be expected to manage meeting room bookings and be expected to know who needs a meeting room and when. For Assistants, we are often told that we have to be perfect, that we work in a high-pressurised environment where mistakes can not be made. Job ad wants these executive assistant skills: (1) communication (2) saving time (3) executive project support. Do you face them head-on, or do you avoid the situation? Many Assistants focus on getting all the answers right. Introducing a meeting room booking app is a simple yet successful solution. The hallmark of the affiliative leader is a “People come first” attitude. Some might respond better to others. There are many advanced skills that Assistants, who work in the C-suite, need to be successful in the role. Collaboration is a fantastic way of finding new and improved ways of working. Web. We cover a lot of those skills on this website. Do you see it as an opportunity to educate those around you, or does it affect your confidence? The day-to-day duties of an executive assistant often include administrative activities, like typing letters, writing reports, arranging meeting and conference calls, conducting research and overseeing other administrative assistants. We must have advanced skills for C-suite Executive Assistants. It's free! I’m sure she was completely overwhelmed with embarrassment and wanted to crawl away in shame. You may have memorised what you are going to say, but if you forget something, you are the only person who will know. Because an executive assistant may be required to make actions for their boss, skills in leadership, critical thinking and organization are three general attributes that employers look for. As a manager, you have to be their advocate and push for them to get the rewards they deserve. Get to know them in other ways too – what they like to do, what they find exciting and challenging, who they are as people outside of the office and what their other hobbies are. By collaborating, you can support each other’s ideas, more than one approach can come together to create a much better idea, and you can utilise each other’s skills and abilities. Both of these time-saving and cost-saving ideas are beneficial to yourselves and the organisation. Administration and Office Support An executive assistant is commonly found answering phones, screening visitors, making travel arrangements, preparing reports, filing and organizing documents, recording meeting minutes, and performing basic bookkeeping tasks. 1. Influencing decisions by recommending the latest and most cost effective office technology is an aspect of the senior EA's role. The most common important skills required by employers are Travel Planning, Calendaring, Itinerary Management, Travel Arrangements, Expense Reports, Outlook and Secretarial. Call me shallow, but I do find it helps. Executive assistants are often called upon to manage both their own time and their boss's time, so time management is a particularly important attribute. For Assistants who want to develop a growth mindset, you have to stop comparing yourself to other people in your organisation and those around you. A leader who sets high-performance standards and exemplifies them himself has a very positive impact on employees who are self-motivated and highly competent. Although there are no specific educational requirements, it is increasingly common for an executive assistant to have an associate's or bachelor's degree. 10 Jan 2021 accessed. As computer technology becomes more and more widespread, it is increasingly necessary for executive assistants to be proficient in spreadsheet management and word processing, as well as possessing other computer-based skills to digitally manage all manner of daily operations. Do your skills line up with what hiring managers are looking for when they are reviewing resumes for an Executive Assistant position? Make sure they have goals that will stretch them and help them grow in their role. There are now quite a few of us in the Assistant world running around shouting that you, lovely Assistant, are a leader within your organisation! It is not an easy job that you can wake up and decide to apply for. This provides staff with a feeling of satisfaction and involvement in the company’s success. a Study.com College Advisor at the end of the process. Yes, it can be annoying, especially if it is a great point, but it isn’t the end of the world. During your Assistant career, I am sure you would have worked with many different types of leaders with different traits of personality and motivational styles. This is what I often tell myself before I get up on stage. Pay rises and promotions are hard-fought. For bright junior Administrators, th… By working together, you can both share workloads, so not everyone is carrying out the same price comparison research and ordering the same or similar items. Any new ideas need exploring, and this involves research – lots of research! ), Study.com / Executive Assistant Skills and Necessary Attributes. Every member of your team should have a productive career development plan in place. They share their experiences, challenges and triumphs of their career development as assistants. Tasked with saving time for all top-level executives. However, on the whole managers and leaders are happy for staff members to work on ways of improving the things they already do. Personal assistants are similar to executive assistants or office assistants in that all perform routine administrative-type tasks so that someone else does not have to. So if you are a leader in your organisation, what kind of leader do you want to be? Every situation is evaluated: Will I succeed or fail? An extra-long lunch break, the chance to leave early or a thank-you cupcake for a job well one will all be appreciated. The skills required to do so include organization, time management, multi-tasking, resourcefulness, fine attention to detail and follow-through –all the skills that make a great executive assistant. 8. Why did they hire you, and how do they want to you manage them and your team? Best executive assistant skills to add to a resume. Learn about the education and preparation needed to become a certified executive assistant. (2019, Sep 11 of publication). Other such attributes include troubleshooting, custom service and orderliness. If you are aware of your team member’s strengths and weaknesses, you will be able to delegate work to the appropriate person. I find that I can speak really fast if I’m nervous so I make sure I take lots of deep breathes prior to the speech and make sure I speak at a slow pace. At the time I was absolutely petrified. Many of the more straightforward ideas, once implemented, can be replicated throughout an organisation and have a huge impact. It is worth taking the time to plan out which styles will work effectively with the various challenges you have come up over the year. I’ve also watched a lot of TED talks and tried to replicate the confidence of their speakers. Litter your CV with plenty of evidence of your communication skills, whether that's presenting, writing reports, meeting and greeting visitors or networking. Often collaborations can lead to new products and services being developed or moving into new markets. Although I still get incredibly nervous, I am less likely to bolt or shake uncontrollably. Through the art of prioritization, Admins can transform a to-do list into a list of invaluable accomplishments. Make sure your team feels like you listen to them (and listen to them!) This website uses cookies and third party services. Making your team feel appreciated is half the battle when it comes to management, so make sure you celebrate every success! Un Personal / Executive Assistant endosse une position de confiance. So that’s start by looking at the difference between a ‘fixed mindset’ and a ‘growth mindset’. Curriculum, relevancy of sample programs, and outcomes will vary by school. In this mindset, the hand you’re dealt is just the starting point for development. Looking into competitors, customer needs, costs, opportunities and market place work as well as developing marketing ideas, business plans, and number crunching are all things you can help with. As an executive assistant, you know that communication with your executive is vital but doesn’t always happen as much as you want it to. It is so important! Study.com, 11 Sep 2019 published. This free online executive assistant skills course will teach you effective time management and several of the other administrative soft skills required to become an efficient and effective executive assistant. Duties are likely to include screening or answering phone calls, letters, and emails, managing schedules, and … Often a way to improve something you already do can come from seeing another company do something in an improved manner or by thinking it through yourself. Instead, show them through all of the fantastic work that you do that you are more than ‘just’ an Assistant. © copyright 2003-2021 Study.com. Ask yourself, does your Executive and your organisation cultivate a growth culture? But, if we want to expand our knowledge, do better and be better. Assistants are not afforded the luxury of failure. Source: *United States Bureau of Labor Statistics. As we’ve discussed in this article, the skills and qualities that companies are often looking for in an executive assistant are most likely going to include (but are not limited to) organization, diplomacy, communication and the ability to prioritize. An ability to differentiate between “mission-critical tasks” and “tasks that can wait” showcases impeccable judgement, leadership skills, and an alignment with company values. Working collectively and sharing best practice in your EA network, Emotional Intelligence for Executive Assistants. You should always be asking for feedback, every day and in every way. But in most situations, coercive leadership inhibits the organisation’s flexibility and dampens employees’ motivation. This growth mindset is based on the belief that your basic qualities are things you can cultivate through your efforts. Connect with This is one of many advanced skills for C-suite Executive Assistants. Top 10 Skills Needed for Executive Assistants. Time Management Skills: One must be able to prioritize to determine where time is best spent not only for their position, but for the executive they work for. Do College Graduates Make More Money Than High School Graduates? So, if you are flexible in your leadership approach, when should you use the different styles and how do they help you in your Assistant career? But, with that being said, there are a whole ton of tasks and projects that Assistants can get involved in. Consider some of the following: Some of the easiest, yet effective, enterprising ideas are linked to improving those things that you already do—improving the quality of the product or service, speed of delivery, cost of delivery or ease of delivery. Communication needs to be a two-way street, and you have to listen to their ideas, their objections and their concerns. We cover a lot of those skills on this website. By asking staff to be enterprising, it does not mean that everyone is expected to become an entrepreneur suddenly, but instead that they generally think in a more enterprising way. Want expert, personalized advice that can save you a lot of time and money? Every situation calls for a confirmation of their intelligence, personality, or character. You manage your Executive, you work with and support the leadership team, and you should see yourself as a role model within your organisation for other members of staff. Knowing All the Best-Kept Secrets; Calm Under Pressure; Dogged Resourcefulness; Ruthless Prioritization; Ironclad Discretion; Strategic Multi-Tasking; Emotional Intelligence; Speed and Decisiveness; Networking; Analytics Skills But its exclusive focus on praise can allow poor performance to go uncorrected. Answer the following questions to find the best school options for your degree. Fulfilled all executive assistant duties for four top executives in an international firm. Having the technological skills necessary to perform data entry, manage team calendars, and create company reports are highly sought after admin skills in assistants. Take, for example, the staff in a manufacturing company who researched and implemented changing the packaging to a cleaner cheaper option. Perfect – a simple but effective answer to a constant issue. Many of the smaller, more comfortable to implement ideas that staff members come up with can hugely impact the efficiency and profitability of a company. Executive Assistant Resume Skills List. Does your Executive and organisation cultivate a growth culture? We must have advanced skills for C-suite Executive Assistants. The best leaders care about their staff and treat them accordingly. Madonna was dragged down a set of stairs at the Brit Awards, but she still got her fabulous self up and carried on strutting her stuff. Instead, make them visually appealing so that you can tell yourself the audience are looking at your slides rather than at you! You may not manage a team, but you do work in a management role. If speakers are nervous a real giveaway is the speed at which they speak. In this post, we are going to look at how Assistants can establish a ‘growth mindset’, and we are going to follow Carol Dweck’s book Mindset and her 2013 TED talk on the subject. One of the Best Executive Assistant Skills You Need to Know. The listings below may include sponsored content but are popular choices among our users. I have spent weeks reading my notes out loud and in front of very very helpful friends and family. This is a resume example for administrative professional with job experience as Executive Assistant and Office Manager and would be appropriate for any high level administrative position.The sample opens with an executive style summary paragraph that outlines the core qualifications. Organization and flexibility are important skills for executive assistants, along with the abilities to multi-task, meet deadlines, and work as part of a team. Enter zip: Executive assistants must be excellent communicators with colleagues as well as customers or other external stakeholders. This style works exceptionally well when a business is adrift. It is worth knowing who will be in the audience before your presentation. Last but not least try to keep your breathing steady and your voice slow and conversational. Top Skills for Dedicated Executive Assistants. First off, any member of staff has the potential to support an idea, opportunity or realise there is something that can be improved upon. Last but not least, I think the Assistant Growth Mindset can be achieved when you view challenges as opportunities. We have busy Executives, taking 5 minutes out of their day to ask for feedback seems too much. In the fantastic Harvard Business Review eBook Leadership That Gets Results, Daniel Goleman details six different types of leadership qualities: This “Do what I say” approach can be beneficial in a turnaround situation, a natural disaster, or when working with problem employees. What’s more, you can set time slots to help people keep on time in meetings. Hard Skills for an Executive Assistant: Microsoft Word, Excel, Outlook, Powerpoint, SharePoint; Database management; Calendar management; Online research ; Business Knowledge; Soft Skills for an Executive Assistant: Communication (written and verbal) It’s also not … Discover what type of work an executive assistant performs. You have your path and growth for you will be different from other people. Plus, you can often get better deals from purchasing in bulk. You need to have confidence in yourself and your abilities. What was the small victory that led to change? This is my number one tip because practice does make perfect. It’s important to be familiar with Microsoft Office software like Excel, Word, PowerPoint, Outlook, and more. An authoritative leader takes a “Come with me” approach: she states the overall goal but gives people the freedom to choose their means of achieving it. Most administrative assistant positions do not have an education requirement; however, many managers prefer executive assistant candidates with an associate or bachelor's degree in areas such as business or the industry in which they are seeking a job. Executive Assistant’s responsibilities include managing calendars, making travel arrangements and preparing expense reports. In this video, you can find out about the Executive Assistant’s key skills and abilities. Executive assistants provide high-level administrative support to a senior manager through research, preparation, messaging, clerical tasks, etc. As a vital member of the team, you are perfectly suited to support others in their ambitious projects. Check that you have everything you need, your slides are up and in the right order, you have a podium if you need one and you have some water in case you start coughing uncontrollably, which is a real fear of mine! Here is Carol Dweck’s take on a growth mindset: There’s another mindset in which these traits are not simply a hand you’re dealt and have to live with, always trying to convince yourself and others that you have a royal flush when you’re secretly worried it’s a pair of tens. Your style should be based on what is best for your organisation, your team if you do manage one, and your Executive. Il travaille en tandem avec son manager, mais porte également la responsabilité finale de ses propres projets. Computer skills are also extremely important for executive assistants. When it comes to leadership styles for Assistants, it is beneficial if you can adapt to the situation and see what works for the challenges you are facing. Executive Assistant Skills Communication Skills: Excellent written and verbal communication skills are critical in this field whether speaking on the phone, writing an email, or voicing an opinion. Of course, this is understandable. 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